PRIVACY POLICY

Jasper County Emergency Services (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of the individuals we serve.
This Privacy Policy outlines how we collect, use, share, and safeguard information obtained through our services, programs, and communications.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information

    • Name, address, phone number, email address

    • Emergency contact details

    • Health-related data (only when necessary for emergency response)

    • Location information (e.g., 911 call data)

  • Non-Personal Information

    • Website usage data (e.g., IP address, browser type)

    • Aggregated statistical data for service improvements

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide emergency response services

  • To communicate with residents and community stakeholders

  • To improve public safety services and outreach

  • To fulfill legal or regulatory obligations

  • To manage and evaluate our operations

3. How We Share Information

We do not sell or rent personal information. We may share information only in the following circumstances:

  • With other emergency service providers (e.g., police, fire, EMS)

  • With public health agencies when required

  • With legal authorities if required by law

  • With third-party service providers assisting in operational or communication support, under confidentiality agreements

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You may have the right to:

  • Access or request a copy of your personal information

  • Request correction of inaccurate data

  • Request deletion of certain data (as permitted by law)

  • Opt out of non-emergency communications

To make a request, please contact us.

6. Children’s Privacy

We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe we have collected such information, please contact us so we can take corrective action.

7. Third-Party Links

Our website or services may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.

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